Yes, we offer a 3-day free trial for new users of SMMART. This trial allows you to explore and test our platform's features, including real-time monitoring, advanced NLP, and comprehensive reporting. The trial includes access to a limited number of mentions to give you a real feel for the platform's capabilities. No credit card information is required to start your trial. 

We understand that different businesses have varied needs. While SMMART is designed as an all-in-one solution, we are open to discussing custom pricing packages tailored to specific feature requirements. Please contact our sales team to discuss your needs at [email protected] , and we'll work with you to create a package that suits your business objectives. 

Absolutely. While auto billing is set by default for convenience, you have complete control over your billing preferences. You can opt out of auto billing at any time through your account settings. If you need assistance or prefer a different billing arrangement, please contact our customer support team for personalized help. 

If you exhaust your mentions credit before the month is over, you have the option to renew or purchase additional credits directly from your dashboard. This ensures uninterrupted monitoring and analysis capabilities. Additionally, our pricing plans are designed to cater to different levels of usage, and you may consider upgrading your plan if you consistently exceed your mention limits.